FAQ
Shipping & Delivery
- New Zealand: FREE shipping on orders over $99, or a flat rate of $8 for orders under $99.
- Australia: Flat rate of $30
- New Zealand: 1 to 2 days for delivery (additional 5 days for rural areas).
- Australia: 2 to 3 weeks for delivery.
We aim to dispatch your order as soon as possible. While most orders are sent out the same day, please allow up to 2 working days for dispatch.
For more information on our policies regarding returns, lost or damaged items, and refunds, please refer to Section 2 in our Terms and Conditions.
Yes, once your order is shipped, you'll receive an email with the tracking number.
Yes, you can choose the click-and-collect option at checkout.
General
Our gift boxes are packaged in lightweight biodegradable cardboard with ribbons, free gift wrapping, and a free gift card. Each product is individually wrapped and numbered, allowing recipients to open all at once or daily.
No, we do not include receipts or invoices with the gift. If you need a GST receipt, please contact us.
We stand behind our products. If you're unhappy with the quality or if there's a manufacturing defect or shipping damage, email us and we'll make it right.
Yes, use our Build Your Own option to choose the size and contents of the gift, and add a personalised message.
Ordering and Payment
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, Amazon Pay, and Afterpay.
You can enter your discount code on the checkout page.
We Support Local
We focus on bringing you gift boxes
with NZ made products
New Zealand
FREE Shipping over $99 or $8
for NZ nationwide.
Australia
We offer shipping to Australia
for a flat rate of $30.
Advent Gift Sets
Elevate your gifting game with exciting
surprises for all to enjoy year-round
Advent Gift Boxes
